Reference

Open the terms that shape your account

matka134 sets out the terms that govern how you open an account, use the lobby, and close access when needed.

Account useLocal lawCurrent versionDispute steps
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matka134 Open the terms that shape your account
CONTACT ROUTES

Browse contact paths for terms help

If you want a clause explained, changed, or re-checked against your account record, use the contact path that fits the issue.

In-account chat Use in-account chat after you open your profile. We can explain a clause, confirm the version that applies to your account, and point you to the exact section without making you hunt through the page.
Help form Send the section number through the help form if you want a written trail. We use that to match your request to the right record and reply with the wording that matters.
Email desk Write from the email linked to your account when you need a saved copy. That lets us verify the request, keep the thread together, and answer on the same record if you follow up later.
DATA HANDLING

Switch through our record handling process

We handle this policy area with short records, clear access checks, and limited sharing.

Data use

We use account data to verify identity, settle actions, answer requests, and keep dispute records.

Cookies

Cookies keep you signed in, remember session choices, and help the page load with the right settings for your device.

Account security

Your login details stay yours. We expect you to keep them private, avoid shared devices where possible, and tell us…

Retention

We retain records only for the period needed for settlement, support, dispute handling, fraud checks, and legal duties.

Change requests

If you want us to change a detail, send the exact request from your registered contact path.

Contact route

For any correction, access query, or request about the text, contact support from inside the account area.

Open common questions on these terms

These questions focus on how the terms work, what changes after acceptance, and how to reach us if you want a clause checked against your account. If a point involves eligibility or access, local law decides whether the service is available in your region. Keep your registered contact details current so we can match requests without delay.

They apply from the moment you open an account, accept the current text, or continue after an update. The version shown on the page is the one we use for that point in time.

Only where local law permits. If a state or location is not permitted, access is blocked or suspended there even if your account is fine elsewhere. Eligibility always follows the law that applies to you.

We replace the text on the page, show the effective date, and expect you to check it before your next action. If you keep using the service after that, we treat the updated terms as accepted.

We keep the account details, contact record, and action history needed to verify requests, settle balances, handle disputes, and meet legal duties. We do not collect extra data for a clause that does not need it.

Send the exact change from your registered contact path, along with the clause or record you want checked. We verify the request against your account before we make a change or send a written answer.

Use the support route inside your account and mention the section number, date, and action involved. That gives us enough context to reply in writing and keep the discussion tied to your record.

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